Vinted Members Voice Displeasure About Size Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its sizing categories for women's and children's clothes but did not contact all users about the change.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and manually change the size if necessary, which has left users frustrated.
Sizing System Updates
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.
Member Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, Vinted reversed a change regarding delivery choices after backlash from users.